Whether from a sales prospect in your business to friends or family members, you will experience rejection! How do we rebound?
The first recommendation for the reject-ee (you) is to take an inventory of all of the facts and/or perceptions from the reject-or’s (them) point of view. Were you misunderstood? Did you present in a manner that was clear and concise? Did you unknowingly say or do something offensive? Then go to work to improve your message.
For even the most seasoned and professional salesperson rejection takes place for a number of reasons, however falls into just a few categories. Qualifying the prospect, (or lack thereof) is by far the most common reason for rejection. For a prospect to be qualified, the authority to make the final decision is paramount followed closely by the ability to afford the product/service, the need for the product or service, and the desire to purchase the product/service. Without this qualification, a sale will not occur and rejection will be experienced.
In order to rebound, the process chosen must include regular checkups of our presentations, our communication, and even our dress/manners/courtesy, are necessary. When rejected, look inward for ways to improve your skills or behaviors. We will never be immune, however frequency of rejection will subside.
There is No Secret – It’s the process!